The name US 1 Travel has been part of the travel industry for over twenty years. But what does that mean for you, and your business travel needs?
Our Travel expertise has developed over the years to help provide our clients with comprehensive travel management services with a truly global reach. Yet we believe size means nothing unless it's backed up with the highest degree of personal service.
That determination to offer a personalized solution is at the heart of our business, whether you're a small to medium enterprise, or a large company with global requirements.
Richard D. Parris
President/CEO
From booking a rail ticket, to flying a whole company to an international conference - our skills lie in being able to negotiate and manage your business travel while never forgetting the importance of your staff and your need to keep your costs in check.
For Booking: You can choose to use our online travel tools to arrange your own flights, hotels, car rental etc, or make the most of our expertise by using our highly trained team of booking consultants.
For Managing: It's the role of our Clients Performance Managers to ensure that whatever we do for your company we work to recognize the changing demands of your business, while guaranteeing you the most cost effective and appropriate travel solutions.
No matther what size of business you're procuring for, we can promise that you'll benefit from our resources and people. We don't simply porvide an off-the-peg solution, like some of our bigger competitors. For every client our service is tailored to their unique need.
At the heart of our service are the people who make it tick, from our Business Travel Consultants and Client Performance Managers to our accounts staff. It's their job to deliver the solutions you want, and more. They have experience and direct access to high quality data, and they're sensitive to the parameters of your company's travel policy - including the desire of some employees not to comply with them.
Their expertise and knowledge is something that separates us from the competition. That's why we have developed a company culture built on incentives, training and long-term employee relationships.
Everyone of our staff can count on having a Personal Development Plan to add to their experience with an extensive range of skill enhancing programmers. And that includes even our top management.
Good people - and the right technology - are still the best way to offer a service that no one else can beat.
Customers need to know they have every option in front of them to help them make the right decisions.
That is why we provide our Business Travel Consultants with the best technologh, and why we're currently using the Sabre System (American Airlines host reservation system is the worlds largest) as our main Global Dintribution System (GDS). The Sabre GDS allows simultaneous display of web, private and published fares on a single screen, so our staff is able to survey and talk through all the information instantly, while your're on the line.
Through Sabre's GDS we have connectivity with over 700 airlines, 300 hotel companies (representing over 55,000 hotel properties) and 30 car rental companies.
The majority of these companies are connected in real-time allowing us to sell the very latest seat availability on any given flight, and to get instant confirmation from a hotel or car rental company when a booking is make.
The sabre System also provides enhanced quality control through validation before completion of a booking, with either alers or blocking images being displayed.
While Sabre is US 1 Travel 's main GDS system we will also maintain booking capability with the other distribution systems to allow total flexibility for our clients.
Responsiveness is at the core of what we do and technology is a vital tool to helping us provide our customers with the best travel solutions.
At US 1 Business Travel we are amazed at the number of times we come across companies who have access to little, or even no, management information and the impact this has on their ability to manage their travel program.
Both Pre- and Post-trip reporting is vital to policy compliance, traveler security and the maximization of cost savings.
Because Management information is the corner stone of any travel program we supply a comprehensive package of reports.
Pre-Trip
Reports can be provided on upcoming trips including destination, flight info and cost. Travel managers can therefore easily check compliance with travel policy on an individual basis.
Itineraries can be created for upcoming trips either as email, in hard copy or online.
Post-Trip
A wide range of reporting is available, giving information on all trips traveled. This enables easy provision of top-line details of all air and hotel savings through to in-depth analysis of all travel savings.
Reports can be used to negotiate with supplies and thus manage travel policy effectiveness & efficiency. Data held can also be used to track individual travelers in the case of a security alert.
All MI reports can be provided in an electronic or hard copy format tailored to your specific needs.
Choosing a travel management company is a difficult and often exasperating task. There is a remarkable sameness in what so many of the major players are saying about their service offerings.
We have a simple philosophy at US 1 Travel that runs throughout our organization - our whole process and our systems are all designed to add value to our clients' travel programs. We continually strive to deliver results by creating and running the most appropriate, cost effective business plans and by indentifying opportunities to improve control, compliance and security.
You won't find "off-the-shelf solution" nor will you be just another large call center victim. Our directors are actively involved in the successful running of travel programs and therefore enjoy regular contact with our clients.
At US 1 Travel all our clients benefit from a highly personalized service based on a thorough understanding of the particular issues that face them.
In this way we believe we are best placed to build productive and innovative business relationships with our clients. We aim to make a genuine ongoing difference to the prerformance of their business travel programs and ultimately, their overall business success.
Richard D. Parris - As President/CEO is responsible for all aspects of company management affecting over a $150 million in annual sales. A veteran of more than 20 years in the travel industry, including 12 with US1Travel, Mr. Parris has held leadership positions in operations, business development, account management and consulting and has implemented a flat management structiure across the organization preferring a hands-on approach with customers and employees alike.Mr. Parris has an extensive back ground in Aviation Management. Former GM of Eastern Airlines,and Instructor at TWA Airlines.
Maxine L. Gregg - As Vice President since 2000, Maxine has guided US1Travel through continuous expansion by a steadfast focus on fulfilling the promise we make to those who put their trust in us, the promise of unwavering responsiveness and focused dedication on fulfilling customer needs.
